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Faq's

Here are the answers to some common questions. If you can't find an answer please visit the contact page and email me.

Are your products tested on animals?
We would never test our products on animals, or purchase ingredients that have been.

Are your products vegan?
Every shadow color except for Toxic & Vampire Heart is completely vegan. Both of those colors contain Carmine. I also take great care in making sure that my vegan and nonvegan shadows do not mix.

How do I remove this makeup?
Makeup remover solution, baby wipes, soap & water. Just be careful not to get any product in your eyes.

Do you offer samples?
Yes. I would be more than happy to send you samples. The first six samples are free. If you’d like more you may purchase them at $.50 each to cover postage.

Why do some eye shadow jars appear to be fuller than others?
Loose shadows are packed by weight. As the ingredients settle, they give the appearance of having a smaller amount of product in the jar. All jars contain the same amount of shadow.

What are the ingredients?
Shadows: Mica, Titanium Dioxide, Tin Oxide, Iron Oxide, Magnesium Stearate, Magnesium Myristrate. Toxic and Vampire Heart contain Carmine.

Why do your eye shadows have extra ingredients in them?
Most companies that are offering pure, undiluted pigment are selling you straight repackaged mica. While straight mica is beautiful, it does not have good adhesion or feel when you apply it. The other ingredients in my shadows help them apply better and adhere longer. You can be sure that I do not believe in using fillers, I just want to provide long-lasting, beautiful eye shadow.

What forms of payment do you accept?
If orders are purchased locally, I accept cash, Money Orders, or Paypal. If they are purchased online, I accept PayPal or Money Orders. If you choose to pay with a money order, it must arrive before your order is shipped. Please ask for delivery confirmation at your local post office if you are concerned with your money order being received by me. If you send it without confirmation, you are responsible if it happens to be eaten by the lovely postal machine.

How much is shipping?
U.S. Shipping rates are based on the following scale:
Orders of $25 and under ship for $6.95
Orders up to $50 ship for $12.70
Orders up to $75 ship for $16.50
Orders up to $100 ship free

Do you ship to my country?
I am willing to ship internationally but I would need to know your address to calculate postage.

When can I expect my order?
Orders are shipped within 2 business days unless an item is out of stock. If an item is out of stock, you will be notified. Domestic shipping within the U.S. takes about 3-10 business days. International shipping may vary between 2-6 weeks.

What is your return policy?
I appreciate your business and if you are unsatisfied with your purchase for any reason, please let me know. If your items are still sealed, I will gladly issue a product refund or exchange. If you have other concerns or problems please notify me and I will do as much as possible to make sure that you are satisfied with your purchase.

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